Gerry Connolly Wins on Constituent Service
Here’s one for you: A constituent in need writes to Rep. Gerry Connolly’s office, seeking his Congressman’s help so he’s not improperly detained at the Canadian border again. Here is the thoughtful and personalized care Gerry Connolly gives:
Dear Rev. Williams,
Thank you for contacting me about _________. I appreciate your interest in this issue and your views are important to me.
Personally? I’m surprised the salutation wasn’t “Dear Constituent”. Can someone tell me again how we got stuck with this guy?